Thank you for choosing Global Marketing Group. We value your business and strive to provide high-quality virtual services. This Credit Card Refund Policy outlines the conditions under which we will issue refunds for services purchased using a credit card.
1. General Policy
All refund requests must be made within 15 days of the original purchase date.
Refunds will only be issued to the original credit card used for the purchase.
Refunds are processed within 7-14 business days of approval.
2. Eligibility for Refunds
Refunds are available for the following:
Services not rendered due to technical issues on our end.
Incorrect billing or duplicate charges.
Cancellation of services within the allowed cancellation period.
Refunds are not available for:
Services already rendered and delivered as described.
Dissatisfaction with the service if it was rendered correctly and as agreed.
Cancellations or changes requested outside of the allowed period.
3. Refund Request Process
To request a refund, please contact our customer service team at [email protected] (317-779-2554) with the following information:
Full name
Order number
Date of purchase
Reason for the refund request
Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.
4. Partial Refunds
In certain situations, partial refunds may be granted at our discretion. Partial refunds may be issued for services partially rendered or in cases where a partial refund is deemed appropriate.
5. Chargebacks
In the event of a chargeback, we reserve the right to dispute the chargeback with the credit card issuer. Chargebacks may result in suspension or termination of your account with Global Marketing Group.
6. Changes to this Policy
We reserve the right to modify this Credit Card Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically for any updates or changes.
If you have any questions or concerns about our Credit Card Refund Policy, please contact us at [email protected] 317-779-2554
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